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Careers
Appro is dedicated to the business of assuring and enhancing the future of network computing. We are always on the lookout for the exceptional individual who can partner with us in improving the design, engineering and manufacturing of our density-optimized server and storage products. For 13 years our customers have looked to us for effective solutions. Thanks to our dedicated team, we continue expanding our role in the network computing industry.
If you are a high performer interested in challenging work within a growth market space, Appro could be the place for you.
3 current job openings as of 4/2008.
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Customer Support Engineer (CSE) in Milpitas, CA:
Appro is seeking an experienced Customer Support Engineer (CSE) to provide all aspects of post-sales technical support to Appro’s growing list of customers. This is an excellent opportunity to join a growing company that is quickly becoming the leader in providing high-quality and cost-effective HPC solutions. The CSE will be part of Appro’s Technical Assistance Center (ATAC) focused on providing all levels of technical support across a wide variety of technologies including:
· Server hardware including motherboards, CPU’s, memory, internal storage and a variety of adapter cards
· Linux Operating System (Redhat desired)
· InfiniBand
· Ethernet
· Storage (NAS primarily)
· Windows Operating System
· Clustered / Parallel File Systems and Network File Systems
· Upper Level Protocols (TCP/IP, UDP, IPoIB, SDP, iSCSI and iSER)
· Cluster / Grid Management Software
The candidate will be focused on providing expert level technical support (Level 2) for Appro’s customers on many of the technologies above. The successful candidate will also be responsible for escalating customer issues to Level 3 when appropriate and managing the problem through resolution.
In addition to his/her focus on post-sales support, the position will also be responsible for assisting the inside-sales group with pre-sales technical support and participating in medium to large installations at customer sites.
REQUIRED KNOWLEDGE AND SKILLS:
· Excellent verbal and written communication skills
· Strong knowledge of server hardware technologies
· Strong knowledge of Linux Operating Systems (Redhat desired)
· Strong knowledge Ethernet networking
· Strong troubleshooting skills especially as it pertains to Ethernet networking, Linux/Unix and storage are required
· Experience with Microsoft Windows (Windows CCS/CCE desired)
· Experience with storage technologies including NAS and SAN is desired
· Experience with Upper Layer Protocols such as MPI, uDAPL, SDP, SRP, and/or iSER is desired
· Experience with InfiniBand and 10GigE is desired
· Experience with clustered file systems such as NFS (especially NFS over RDMA), Lustre, GPFS, and GFS
· Ability to work in a fast-paced, deadline-driven environment with a limited amount of daily supervision
· Ability to learn new technologies to an expert level with limited formal training
EDUCATION AND EXPERIENCE:
BS in EE/CS with 2+ years of "hands-on" experience or 5+ years of applicable "hands-on" experience.
We offer a competitive salary, stock options and a comprehensive benefits package. Appro International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Please send your resume with required salary to approjobs@appro.com
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Sales Administrator in Houston, TX:
We are seeking an energetic person with computer hardware background and proven selling ability for our dynamic sales department. In this position, you will assist with order entry, expedite and track orders, generate quotes, and answer phone lines to support outside sales and be a key part of our global sales team.
Compensation will consist of a base salary and sales incentive with an opportunity of career advancement.
Requirements:
· Bachelor's degree or equivalent preferred with a minimum of 2 years of related experience.
· Applicant must have the ability to communicate effectively over the telephone and project a positive sales attitude.
· Excellent verbal, written, organizational and communication skills.
· MS Word and Excel skills are required.
· Experience with MAS200 accounting system is a plus.
Appro International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Please send your resume to approjobs@appro.com with your salary requirement.
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Business Development Representative in Milpitas, CA:
Business Development Representatives (BDR) are inside sales positions which
are responsible for developing customer relationships through lead follow-up, generating quotes and supporting outside sales. Experience and knowledge of computer and server related products and sales skills in the high-performance computing and Linux cluster server market are preferred. Sales experience in the EDA (electronic data automation), entertainment, search engine, oil and gas industry, financial services, and Bio-IT is preferred. Compensation will consist of a base salary and sales commission.
Responsibilities will include:
· Inside Sales
· New Accounts
- Territory planning, rapid response to all quotes and leads
- Schedule meetings/conference calls as a result of calling leads
- Developing new customers through increased product depth
- Managing customer related issues to completion
- Account penetration, customer satisfaction and sales growth for long-term results
· Phone coverage during customers’ hours of operation
· Schedule meetings/conference calls as a result of calling leads
· Project manage any open issues/Action items to completion
· Proposal support
· Escalate any issues that take longer than two days to resolve
Requirements:
· Bachelor's degree or equivalent preferred with a minimum of 4-5 years of related experience and proven selling ability in previous job position.
· Applicant must have the ability to communicate effectively over the telephone and project a positive sales attitude.
· Excellent verbal, written, organizational and communication skills.
· MS Word, Excel, and PowerPoint skills are required.
· Experience with MAS200 accounting system is a plus.
Appro International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Please send your resume to approjobs@appro.com with your salary requirement.
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Appro is focusing its product design to address the HPC cluster
market and key customer requirements including system management,
high availability and price/performance for HPC applications.
Appro has shown the ability to win highly sought-after, large-scale
HPC deals positioning the company to benefit from strong market
growth that IDC projects through 2012.
Earl Joseph,
IDC Program Vice President, Technical Computing
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Customer Quote
“Appro not only offered us a cost effective solution but
they also improved our required technical specification through
better reliability, greater fault tolerance and redundancy as
well as more flexibility with regards to system scalability.”
Bob Bell,
Technical Director, ING Renault F1 Team
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