High-Performance and Enterprise Computing








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Tech Support Request    

Contact Information
 Name *
 Company 
 Email 
 Phone 
 Fax 
 Ship to Address 
 City 
 State 
 Zip 
 Country 
 * indicates a required field.

Order Information
Invoice #
Invoice Date
Qty
Item (Defective part number)
Serial #
( Add more rows: /  )
 ** Please include invoice or serial number which is located on the back of the system.

Product Description
- Product Type:
- OS:
- OS version:  
- Number of affected servers: 
- Specify server configuration - processor, memory, hard drive etc. 

Problem Description

Additional Comments

Action Requested
Cross Exchange (only within 30 days)   Repair
Credit (only within 30 days) Wrong Item
Request call back Part(s) Replacement
Shipping damage Correction to sales order



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